When you interact with our website or contact us, we may collect information that you voluntarily provide to us, including:

• Full name
• Phone or mobile number
• Email address
• Residential or correspondence address
• Information submitted through contact or inquiry forms
• Property or plot preferences
• Information provided when requesting payment plans or project details

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, operating system, pages visited, date and time of your visit and general website usage information.

Information collected through our website may be used to:

• Respond to your inquiries and requests
• Provide information about Ajwa City projects and properties
• Share available plot, house and payment-plan details
• Process inquiries, registrations or booking-related requests
• Contact you regarding information you requested
• Improve our website and customer experience
• Understand website usage and improve our services
• Send relevant updates or promotional information where permitted
• Prevent fraud, misuse or unauthorized activity
• Comply with applicable legal requirements

If you submit an inquiry regarding a plot, house, property, payment plan or Ajwa City project, the information you provide may be used by our authorized representatives to respond to your request.

Submitting an online inquiry does not itself constitute a confirmed property booking, sale, allocation or contractual agreement. Property transactions remain subject to applicable terms, documentation, verification, availability and approval procedures.

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may help us remember preferences, understand visitor activity, improve website functionality and measure website performance.

You may manage or disable cookies through your browser settings. Disabling certain cookies may affect some website features.

We may use trusted third-party services to help us understand website traffic, improve website performance, communicate with visitors or provide certain online features.

Such services may collect information according to their own privacy policies. These services may include analytics, advertising, communication, mapping, social media, hosting and other technology providers.

Ajwa City does not sell or rent your personal information to third parties.

Information may be shared with authorized employees, representatives, service providers, contractors or business partners where reasonably necessary to provide services, respond to requests, maintain our website, provide technical services or comply with legal obligations.

We take reasonable administrative, technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, misuse or destruction.

However, no website, internet transmission or electronic storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of information transmitted through the internet.

Our website may contain links to third-party websites, social media platforms, maps, payment services or other external resources.

External websites operate under their own privacy policies. Ajwa City does not control the privacy practices, content or security of third-party websites.

Our website and services are primarily intended for adults and individuals who are legally capable of entering into property-related transactions.

We do not knowingly request or collect personal information from children for property transactions or marketing purposes.

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, maintain business records, provide requested services, resolve disputes, comply with legal requirements and enforce our agreements.

Depending on applicable law, you may have certain rights regarding your personal information. These may include requesting information about personal data we hold about you, asking for inaccurate information to be corrected, or requesting deletion where legally applicable.

We may need to verify your identity before processing certain privacy-related requests.

Ajwa City may update this Privacy Policy from time to time to reflect changes in our services, website functionality, legal requirements or privacy practices.

Updated versions will be published on this page together with the revised "Last Updated" date.

If you have any questions, concerns or requests regarding this Privacy Policy or the way we handle your personal information, please contact us.